Master Data Management

Have you ever lost critical documents in the mail due to a wrong address? Do you have to repeatedly provide information to different customer service representatives because they do not keep a record of your personal information? If all your information was consolidated in one central location as a master record, it would save you time and effort.

Well-managed master data typically consists of multiple categories, customers, products, suppliers and key performance indicators. Such data provides a consistent information framework that enables enterprises to remain agile, operate effectively and accurately measure performance.

Unfortunately, many organizations struggle to reconcile master data across the enterprise. This is particularly true if data records are duplicated and maintained in multiple systems. Resulting information is often conflicting and over time, validation of data integrity is a challenge.

Master data management solutions enable business people to collaboratively manage and control master data in a workflow-driven environment, across all functional departments.

e2e's offerings for customer, supplier and products master include:

Data Management Services

  • Commodity classification
  • Taxonomy services - application of standard naming conventions, terminology, hierarchical organization of data etc.
  • Data enrichment - integrating data from various sources and external libraries to create a consolidated and unified picture of the object described.
  • Data rationalization - includes data cleansing, classification and identifying opportunities to make resource sharing easy e.g. identifying suppliers who can also be potential customers for the company.
  • Data integration - exchanging data between discrete applications so that applications can use the data based on common data definitions Information exchange framework

e2e helps organizations build an information exchange framework for information management and sharing. The framework enables the construction of a common platform for information exchange across Master Data Management services and processes as well as enterprise systems.

Integrated Process Model

An integrated data management process model supports the management of master data throughout its lifecycle. The process model ties together aggregation, enrichment, availability and administration of master data. e2e Solutions' process model for MDM supports:

  • Data consolidation
  • Attribute harmonization
  • Information syndication
  • Ability to drill down into progressively detailed information
  • System synchronization